To our early adopters…
Most early adopters interested in supporting private companies have been limited to rewards-based crowdfunding. This type of crowdfunding has proven to be a poor substitute for true early-stage investing. Rewards-based crowdfunding allows individuals to pre-order products or donate towards something that they want to exist in the world. These “backers” do not get shares or equity in the company. Although these backers take on significant risk, they do not get any significant upside.
At Basketdrop, we believe we owe it to our early adopters to let them participate in our company’s financial success. After all, you are the people who will help us realize our company’s potential before the general public. That is why we are setting aside 10% equity for our first 1000 customers! We are calling this our ‘Super Angel Group’ (SAG).
All you have to do is pre-order your unit and complete the purchase!
When will I be charged for a pre-order?
Put simply, we will NOT charge you until we are ready to dispatch but we do need your bank details on hold. Our current dispatch date is set for December 2022. Funds will be charged to your card at the time of despatch, however, charges can be taken up to 7 working days before the release date.
When you place a pre-order, we may contact your payment card's issuing bank to confirm that the card you have used is valid. We do this by pre-authorising your card. Please note that this may show up as a pending transaction, which will expire after no longer than 10 working days.
If you are interested in our SAG group, make sure your card details are updated before we despatch or you may risk losing your spot.
What is your refund policy?
Customers will receive a full refund upon request no questions asked. To reduce last-minute cancellations and the risk of chargebacks, cancellations made in less than 30 days will be excluded from our SAG group and will NOT be eligible for our complimentary £20 gift voucher. We will do our best to accommodate your needs.
How long will it take to refund my money?
It all depends on the payment method that you use to pre-order your unit. If you choose to pay with a credit or debit, you can usually expect the refund to be in your account within 14 working days. However, if you paid with PayPal, refunds can be processed much quicker and sometimes the money can be refunded back into your PayPal account in as little as one working day. We'll always tell you how long it will take for the money to reach your account. If you have any questions regarding your refund — just ask!
Somerset House, Strand, West Goods Entrance, London WC2R 1LA